FTC Seeks Permanent Injunction Against Phone Record "Pretexters"

Posted by Ronnie London

Whatever the role the of FCC may be with respect to “pretexting” involving personally identifiable information by FCC regulatees, the Federal Trade Commission has served notice that the fact that such information originates with FCC regulatees, such as telecom carriers, will not impede FTC enforcement actions on grounds that deceptively obtaining and/or selling consumers’ confidential phone records without their knowledge or consent constitutes an unfair and deceptive trade practice. “Pretexting” generally involves an entity illicitly obtaining under false pretenses personal information from a source that possesses it for lawful purposes, then selling it to facilitate identity theft and/or for commercial profit from purchases by third parties.  Last week, the FTC filed a complaint in the United States District Court for the Middle District of Florida in Orlando seeking a preliminary and permanent injunction, and restitution to the extent necessary and feasible, against Action Research Group, Inc., Eye in the Sky Investigations, Inc., and their principals, on grounds that defendants engaged in unlawful pretexting in violation of Federal Trade Act’s prohibitions on deceptive and unfair acts and practices.

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Expanded Privacy Obligations for Telecom Carriers and VoIP Providers Under Consideration at the FCC

Posted by K.C. Halm

The FCC is reportedly close to issuing a decision that would modify current rules governing the use, disclosure of, and access to certain information related to telephone subscriber calling records. Current rules require telecommunications carriers to treat this information, known in the industry as customer proprietary network information (CPNI), as confidential and to limit its use and disclosure. CPNI is broadly defined to include information that relates to the quantity, technical configuration, type, destination, location and amount of use of a telecommunications service. Generally speaking this includes call detail records, call volumes, customer account information, billing information, technical information, service destination, and the service plans to which a customer subscribes. Following several high-profile pretexting cases in 2005 which lead to the release of telephone subscriber records the FCC initiated a proceeding to revisit the scope and effectiveness of its current CPNI rules. 

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PrivSec News Briefing

HHS, GAO criticized over privacy report
By Joseph Conn / HITS
Modern Healthcare Online, 2/5/07

NCVHS report of 6/6/06 cited in the previous article.

Data Breach Bill Raises Penalties
By Roy Mark
Internetnews.com, 2/6/07
Promising long overdue reform, U.S. Sen. Patrick Leahy introduced legislation today to strengthen personal data protections and to require data-breach notifications to consumers.

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